The goal shouldn’t be to have all design decisions be made by people with the word “designer” in their title. The goal is to make sure every design choice is made with rigor. With skin in the game.
I enjoy working in the messy creation and evolution phases of a product and, more importantly, the organization behind the product. Helping out with anything loosely related to design. Tools and tactics, people and processes. All of it is interesting and exciting.
Writing about design is one of my favorite things to do. It helps me think and learn. These days, not much of it makes it through editing and gets published. I don't even want to think about how many rough drafts are scattered across various writing tools.
Here's a few older articles published around the web:
- Chapter 9 of Intercom's book on Jobs‑to‑be‑Done titled Asking Why the Right Way
- Match the Tool to the Problem and What Does it Mean to be Simple? on 52 Weeks of UX
- Decoupling Usability and Visuals on UX Booth
- Taking the Guesswork Out of Design on A List Apart
In a professional environment, much more of my writing makes its way into wikis and (gasp) emails. I know, cringe.
Occasionally I speak at design events. I doubt I will do it again. I sometimes wonder if I've become too critical of the design industry. I feel we rely too much on clumsy tools, linear processes, and rigid policies instead of working on things together. Progress feels closer to people and teams and organizational design. And there are way more qualified people to speak here.
If you're looking for someone like this, I can help!
When I'm not writing about design, I'm going on adventures with my family in my '73 Volkswagen bus. Every summer there's an exciting DIY restoration project, a frustrating (and expensive) professional restoration project, and a few trips around northeastern United States. Someday it will be restored enough to confidently go further into the US and Canada.
If you end up spending time with me, you'll become painfully aware I lived in Wellington, New Zealand for almost a year. I was sooo close to applying for citizenship — not joking. Bringing it up is an excellent way to shake me out of my occasional introversion. You'll be begging me to shut up!
Look at that. Just look at it! I mean, seriously. I think it's time to go back. My then girlfriend — now wifey! — agrees.
Meet us there?